• ABOUT US

WHO WE ARE

Host Family Stay was established in 2015 by three colleagues Sophie, Zach and Chris, to make the homestay accommodation industry more transparent, professional and friendly. Seeing so many students and schools being failed by low-quality homestay arrangements, less than acceptable service and shattered student experiences changed our lives forever! We decided to change the way homestay accommodation is seen and turn it into a leading student accommodation option in London that is affordable, professional and fun to experience. ​​Our first client, a language school was so pleased with our approach that they recommended us to others. That’s how Host Family Stay established its footprint in London’s homestay sector.

​We believe that by upholding professional standards, supporting each other and by making things easy, we can change lives and create awesome lifetime experiences. And we want to work with everyone who relates to this and wants to support us in what we do.

 Over the years we have had new people joining our team, but the same spirit of professional service, dedicated friendship and collaboration has been guiding everything we do.​​

WE ADORE OUR CUSTOMERS

WE LOVE TO MAKE THINGS EASY

TOGETHER WE GROW

WHO WE ARE

Host Family Stay was established in 2015 by three colleagues Sophie, Zach and Chris, to make the homestay accommodation industry more transparent, professional and friendly. Seeing so many students and schools being failed by low-quality homestay arrangements, less than acceptable service and shattered student experiences changed our lives forever! We decided to change the way homestay accommodation is seen and turn it into a leading student accommodation option in London that is affordable, professional and fun to experience. 

​We believe that by upholding professional standards, supporting each other and by making things easy, we can change lives and create awesome lifetime experiences. And we want to work with everyone who relates to this and wants to support us in what we do.

 Over the years we have had new people joining our team, but the same spirit of professional service, dedicated friendship and collaboration has been guiding everything we do.​​

WE ADORE OUR CUSTOMERS

WE LOVE TO MAKE THINGS EASY

TOGETHER WE GROW

97 % of students who stayed with us say
they would love to return in the future.​​​

97 % 
​of students who stayed with us say ​
they would love to return in the future.​​​​​

VALUES THAT GUIDE US EVERY DAY

​​WE CREATE LIFETIME EXPERIENCES

We take pride in delivering unforgettable lifetime experiences for people and we strive to ensure, those experiences turn into long-term friendships and impact full cultural journeys.

​​WE LOVE OUR CUSTOMERS 
AND HOSTS!

We exist to change the lives of our customers for the better, hence their wishes and requests are what matters to us. Likewise every host we add to our network is an opportunity for a long-lasting friendship for us

​​WE CARE ABOUT OUR HOSTS' 
AND GUESTS' WELLBEING

For peace of mind for all we ensure both all of our new hosts and guests are carefully screened. When placing students from our partnering schools and agents we work with them to screen the visiting guests. To deliver great experiences we operate procedures to identify and resolve any issues, should they arise.​

​​WE ARE TRANSPARENT 
AND RELIABLE

We love to work with people who are​​​​ ​open and honest, and you can expect the same from us. We aspire to always give clear and accurate information, offer transparent pricing and  ensure stress-free booking and payment arrangements.

​​WE DELIVER 
VALUE



We are proud to be able to offer competitive terms to both our hosts and clients  by running efficient operations. We are constantly working to improve our processes further and are keen to deliver even more value.

​​WE ARE APPROACHABLE 
AND FRIENDLY

We are very​​​​​​​ ​friendly and very easy to connect with via email, phone call, our website or through social media platforms.

VALUES THAT GUIDE US EVERY DAY

​​WE CREATE LIFETIME EXPERIENCES

We take pride in delivering unforgettable lifetime experiences for people and we strive to ensure, those experiences turn into long-term friendships and impact full cultural journeys.

​​WE LOVE OUR CUSTOMERS 
AND HOSTS!

We exist to change the lives of our customers for the better, hence their wishes and requests are what matters to us. Likewise every host we add to our network is an opportunity for a long-lasting friendship for us

​​WE CARE ABOUT OUR HOSTS' 
AND GUESTS' WELLBEING

For peace of mind for all we ensure both all of our new hosts and guests are carefully screened. When placing students from our partnering schools and agents we work with them to screen the visiting guests.  To deliver great experiences we operate procedures to identify and resolve any issues, should they arise.​

​​WE ARE TRANSPARENT 
AND RELIABLE

We love to work with people who are​​​​ ​open and honest, and you can expect the same from us. We aspire to always give clear and accurate information, offer transparent pricing and  ensure stress-free booking and payment arrangements.

​​WE DELIVER 
VALUE

We are proud to be able to offer competitive terms to both our hosts and clients  by running efficient operations. We are constantly working to improve  our processes further and are keen to deliver even more value.our processes further and are keen to deliver even more value.

​​WE ARE APPROACHABLE 
AND FRIENDLY

We are very​​​​​​​ ​friendly and very easy to connect with via email, phone call, our website or through social media platforms.